Frequently Asked Questions


1. How can the price of your product be lower?

1. Our technical team develops the best CNC machining programming, which greatly reduces processing time and material loss, which greatly reduces the price of the product.

2.While ensuring quality, the procurement department is also working to reduce the purchase price of raw materials.

Is the quality of my product guaranteed?

Of course, we pay special attention to the quality inspection of the products. The world's leading brand testing equipment ensures that the product meets your requirements.

3. What is the cooperation process?

1. You provide samples/sketches

2. Customer service quotation

3. Confirm order

4. Production

5. Shipment

6. Confirm delivery

4. What kind of payment method does Huixia accept?


5. Special service items?

Technological innovation, complex and difficult sample processing, fast processing, high precision machining, quality assurance, product safety system, one-to-one service

6. Huixia transportation method?

Our standard terms are Ex Works (EXW) for rapid prototyping and regular production orders. This means the customer is responsible for shipping, customs clearance and all other associated fees once the goods have left our premises. For express shipments, we use Delivered Duty Unpaid (DDU), which means that the client is responsible for paying import duty when the goods arrive to your destination.

7. Is my custom product confidential?

Of course, our company has a strict confidentiality mechanism to protect customer product information.

8. What can Huixia do when encountering a special product that cannot be provided?

We can provide a one-stop service to help customers find products.

9. How does Huixia deal with customer dissatisfaction with the product?

Honest communication, try to meet the reasonable requirements of customers. It will further improve the shortage of the factory and ensure better cooperation next time.